FREQUENTLY ASKED QUESTIONS



What brand do you print on?
All Tailored Rebels apparel is printed on American Apparel and is 100% manufactured in the USA.

Do you design and print your own shirts?
Unless other wise noted (which is probably never ever ever ever)... We do all of the designing in-house. As far as the printing goes...we focus on design elements and let the professionals handle the printing so we can be sure that you are getting the best quality products possible.

How do I know what size to order for the best fit?
It really just depends on your fit preference… all apparel is printed on American Apparel and provides for a more tailored fit. Men should consider ordering a size up ... but for actual fitting sizes please refer to the Size Chart.

How should I care for my Tailored Rebels apparel?
For optimal apparel life span... we recommend that you turn your apparel inside out and machine or hand wash in cold water and then tumble dry low or hang dry. It is recommended that you do not iron the print.

How can I find out about any promos or new releases?
Just follow us on Twitter or become a Facebook fan so that you can keep up with any new releases, announcements & promos from Tailored Rebels.

How secure is the Tailored Rebels store?
This store uses PayPal as our payment gateway. PayPal employs industry-leading encryption and fraud prevention tools. We will follow up with a confirmation email every time you make a payment. Your financial information is never divulged to anyone, not even to Tailored Rebels.

What forms of payment do you accept?
We accept all of our payments via Paypal. You can safely pay for your purchase through our Paypal payment portal using all major credit cards, such as Visa, MasterCard, American Express, and Discover or via direct payments through Paypal if you have a PayPal account.

Do I need a PayPal account to purchase from the Tailored Rebels store?
Nope, you do not need a PayPal account to purchase from our store. However, if you have a paypal account already, wonderful, you aleady know all about Paypal and how it works!

What shipping methods do you use?
All orders being shipped to addresses within the United States and its territories are shipped via USPS Priority Mail. (**International Shipping**) Please contact us at orders@tailoredrebels.com for International Orders, other special orders or for further information.

How long will it take before I receive my order?
All orders wil be shipped out within two business days. Standard shipping for all orders being shipped to addresses within the United States normally takes 5 -7 business days after item is shipped. You will be provided with a USPS tracking number once your order has been shipped.

Do you ship Internationally?
Please contact us at orders@tailoredrebels.com for all International Orders.

What is your return policy?
At Tailored Rebels, we strive for 100% customer satisfaction. We have a no refund policy but will gladly exchange any UNWORN apparel in its ORIGINAL & BRAND NEW condition within 15 days of the delivery date. Please enclose a copy of the packing slip/receipt that you received with your original purchase. We cannot accept worn merchandise for exchange as these items are not resale-able. If you have further questions, please feel free to contact us at orders@tailoredrebels.com. Please note: We do not reimburse for any additional shipping costs you may incur when returning or exchanging item(s).

Pre-Order Terms & Conditions
The ordering process for pre-ordered merchanise is the same as any other Tailored Rebels merchandise, with the exception of the shipping and delivery dates. Once your pre-ordered merchandise has been ordered and begins production, all general terms and conditions will apply. Pre-Order merchandise will have specific ordering periods and will generally shipped approximately 2-3 weeks after the specified end date. All Pre-Order items are non-refundable.

*Note: Please see item description for specific ordering dates as no more Pre-Orders will be accepted beyond specified end date.*

Returns should be mailed to:
Tailored Rebels
Attn: Returns
107 Windjammer Court
Stafford, VA 22554

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